Description
Learn the basic concepts, tools and skills that you will need to become successful as a manager. Learn how to build and lead effective teams through both the easy and the hard times.
Build a strong foundation for your successful leadership with this comprehensive course
Get a great start with a detailed guide to your first 94 days as a manager
Learn to communicate clearly and how to work with constructive feedback.
Recognize and use group dynamics for better results.
Manage conflicts and relationships in a productive, energy efficient way.
Build motivated and self-learning teams with a high level of trust.
Learn how to best manage the demands and expectations of the management role.
Learn practical skills such as operations planning with your team, delegation and coaching
Time and Energy Saving Knowledge and Skills at Your Disposal
This course is built on more than 25 years experience with training new and experienced managers from all corners of the world.
Successful managers have all invested in their leadership skills. These skills are often what makes or breaks a new manager.
Content and Overview
I designed this course to be easily understood and applied by absolute beginners. The course has over 35 downloadable resources that you can use for future reference, including guides, checklists, textbooks, illustrations and assessments.
It is complete with easy-to-digest theories, models and practical examples. A total of 16 sections with over 120 lectures filled with proven tips and tricks. And there is a quiz at the end of each section to help you grasp the key concepts.
You will walk away from this course with a solid toolbox of skills and knowledge that you can use to succeed in your new management role.
You will be able to communicate more clearly, give and receive constructive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team.
You will avoid energy drains by clarifying expectations, guidelines for behavior and working with values. You will be able to motivate yourself and others, build trusting and effective relationships while managing the challenges related to the management role.
You will be able to plan and execute the work of yourself and your team, both in the day to day operations and in the long-term.
Textbook
New Manager Checklist
First Things First - Getting a Good Start
FREE PREVIEWThe First Important Meetings
Address the Shift in Relationship
Tips and Tricks for Remembering Names
The Boss Contract
What to Do Next
A Mindset for Success
To Go Fast - Go Slow with People
Quiz - The First 94 Days
Exercise
Textbook
Introduction: One of the Most Challenging Transitions in Business
FREE PREVIEWAsk Yourself
Three Psychological Obstacles and Their Solutions
Exercise: Assess Your Leadership Skills
A New Skill Set and A New Focus to Succeed
Myth vs Reality
Quiz - The Shift
Textbook
The Two Dimensions of Teamwork
FREE PREVIEWUsing the Two Dimensions
Definition of Management and Leadership
Quiz - Management and Leadership
Exercise
Textbook
The Science and Art of Feedback
Three Questions to Ask Yourself Before Giving Feedback
Seven Tips for Giving Feedback
How Much "Positive" and "Negative" Feedback to Give
Understand the All Important Relationship Account
I-Statements for Effective Feedback
Receiving Feedback
Quiz - Feedback
Exercise
Textbook
The Four Levels of Communication
Having a Clear Outcome
The Arrow of Credibility
Using Responsible Language
Active Listening
Quiz - Communication
Exercise
Textbook
A Group is Made Up of Relationships - Duh!
FREE PREVIEWThree Preferences in Groups
Group Development - Stage 1: Inclusion
Group Development - Stage 2: Control
Group Development - Stage 3: Openness
Real Life Example: Group Development Stages at Work
Real Life Example 2: A Romantic Relationship
How to Lead During the Different Group Stages
Practical Tips - Leadership in the Group Stages
Exercise
Ground Rules for Behavior in Groups
Exercise
Differences and Similarities and the Effect on the Group
Exercise
Quiz - Group Dynamics
Textbook
The Definition of Conflict
FREE PREVIEWThe Five Conflict Styles
Conflict Styles: Relationship Example
Conflict Styles: Workplace Example
Two Attitudes: Harmony View and Conflict View
Exercise
How You Can Manage Expectations Effectively
Exercise
The Vital Importance of Acknowledgement
The Acknowledgement Scale
Exercise
Quiz - Conflict Management
Textbook
What is Trust
The Trust and Openness Spiral
The Magic of Small Talk
The Border Between What is Personal and What is Private
Exercise
Quiz - Trust and Openness
Textbook
What Are Values and Why Should You Care?
How Values Influence Your Decisions and Actions
Personal Values and How They Influence Your Life
Organizational Values and How to Use Them
A Story about Working with Organizational Values
Ethical Decision Making
Quiz - Values and Ethics
Textbook
Communicating the Big Picture
Clarify What is Lacking to Help Others Improve
Use the Dynamics of Pain and Pleasure
Real Life Example 1: Pain and Pleasure in Personal Life
Real Life Example 2: Pain and Pleasure with Your Team
Make Your Colleagues Feel Seen
Set Stimulating and Inspiring Goals
Exercise
Quiz - Motivation
Textbook
Introduction
What is a Manager?
Understanding the Role - Part 1
Understanding the Role - Part 2
The Right Conditions
Responsibilities and Authorities: Getting Clear and Staying Healthy
Avoiding the Short Circuit Which Destroys Confidence and Respect
The Double Representative
Strategic vs Operational
Creating Respect and Credibility - Part 1
Creating Respect and Credibility - Part 2
How You Use Your Precious Time Effectively
Exercise
Quiz - The Manager Role
Textbook
Introduction to Operations Planning
Step 1: Breaking Down the Goals
Step 2: Listing of Activities
Step 3: Delegation of Activities
Step 4: Coordinate with the Rest of the Organization
Step 5: Set Individual Goals
Summary of Operations Planning
Exercise
Quiz - Operations Planning
Textbook
Introduction: The Story About the Village That Needed Water
Which Tasks to Delegate?
Who to Delegate to?
The Five Steps of Effective Delegation
How to Delegate - The Four Delegation Styles
Four Blocks to Delegation and How to Avoid Them
Three Important Tips to Delegate Like a Pro
Summary of Delegation
Exercise
Quiz - Delegation
Textbook
Introduction to Coaching
The Mindset of a Coach
Tips for Effective Coaching
Examples of Questions to Use Including a Great Closing
A Tested and Proven Format for Coaching
Summary of Coaching
Exercise
Quiz - Coaching
Textbook
How to Use Reflection for Growth
The Well of Reflection: Getting to the Core of Learning
The Reflection Spiral: A Four Step Process
Exercise
Quiz - Reflection
Included in your course are also two complimentary coaching sessions, 30 minutes each, that are conducted either online or via phone. The sessions help you apply what you learn even more effectively.
Markus Amanto
Markus Amanto is a well renowned author, speaker and trainer from Sweden. He has worked with improving leaders, teams and organizations in Asia, Europe and North America for over 25 years.
His books include "The Leadership School - Who's Really in the Driver's Seat" and "The Basics of Group Dynamics" (currently available in Swedish only).
He has held multiple positions as a manager. When he worked as a sales representative he built a sales team of over 400 people spanning the Nordic countries.
He started his own consulting business in 1998 and has worked as a certified trainer for UGL-trainings for several years. He is also a certified user of TotalSDI® (Strength Deployment Inventory). He is also trained in emotional debriefing, psychosynthesis and has also participated in Anthony Robbins Mastery University.
Clients have included The University of Stockholm, Nasdaq, Kongsberg Automotive, Pitney Bowes, Tetra Pak, AstraZeneca, KPMG, ALMI and International Council of Swedish Industry (NIR).
Markus is fluent in Swedish, English, Finnish and Spanish. He is also able to communicate well in Danish and Norwegian.
